Questions and answers

Here you'll find answers to our most common questions.

Travel & booking
  • How do I book a ticket?

  • Where can I get on the bus?

  • Are the times adjusted to the ferry?

  • How is the ticket validated?

  • Where do I find my ticket?

  • What happens in case of delays?

Baggage & boarding
  • How much luggage can I bring on the bus?

  • May I bring a bicycle on the bus?

  • Is there Wi-Fi available on board?

  • Do the buses have seat belts?

Travel with children & pets
  • How does it work to travel with children?

  • Can you bring animals on the bus?

Onboard rules
  • Can I bring food on board?

  • Is smoking allowed on board?

Other
  • Can I bring a wheelchair?

  • Who should I contact if I forgot something on the bus?