Tickets
Timetable
Harbour
Route

Take the bus to the Tallink Silja ferries in Värtahamnen

We offer rides between Cityterminalen and Värtahamnen with 4 departures each day in both directions. The departures are adapted to the departures and arrivals of the Helsingfors ferries. To see departure times, please use our search engine by clicking on "Timetable".

We also offer rides between Värtahamnen and Djurgården with stops at Nordiska muséet/Junibacken and Skansen. During high season (June, July, August) and school holidays, we have 2 departures to Djurgården daily. To see departure times please use our search engine by clicking on "Timetable".

Tallink Silja Värtahamnen ↔ Stockholm City

Ticket type App/Online price Full price
Adult, single 60 SEK 60 SEK
Adult, round trip 110 SEK 110 SEK
Youth, single 40 SEK 40 SEK
Youth, round trip 70 SEK 70 SEK

Youth tickets are valid for people from age 6 to 11 (inclusive). Two children up to 5 years travel free of charge with a full fare paying adult. If one adult travel with more than 2 children, youth price is payed (6-11 years) from child number 3. No student- or senior-discount.

Tallink Silja Värtahamnen ↔ Djurgården

Ticket type App/Online price Full price
Adult, single 60 SEK 60 SEK
Adult, round trip 110 SEK 110 SEK
Youth, single 40 SEK 40 SEK
Youth, round trip 70 SEK 70 SEK

Youth tickets are valid for people from age 6 to 11 (inclusive). Two children up to 5 years travel free of charge with a full fare paying adult. If one adult travel with more than 2 children, youth price is payed (6-11 years) from child number 3. No student- or senior-discount.

Please buy your ticket in advance to make the boarding quicker.


Flygbussarna's ticket desk in Cityterminalen

The ticket office is open daily 03:15-19:30, except for Saturday (03:15-19:00). We accept credit card and cash (Swedish currency only).


Ticket machine in Cityterminalen

You can find ticket machines at Gate 2, 3 & 5.


On board the boat

In Tallink Silja's ticket office.


On board the bus

Only credit card, no cash is accepted.

Tallink Silja

  • Stockholm City
  • Djurgården
  • Nordiska Muséet
  • Tallink Silja Värtahamnen

All passengers travelling with Båtbussarna Ferry Transfers must be able to present a valid ticket while they are on the bus. You are personally responsible for ensuring that the information on the ticket matches the intended trip. If you cannot produce a valid ticket during a ticket inspection, an inspection fee of SEK 500 will be charged. This also applies if you are travelling at a discounted price but are not able to prove your right to the discount. Båtbussarna Ferry Transfers are entitled to check the validity of the ticket.


Validity

Tickets are valid for 3 months from the time of purchase. The ticket is not personal and can be used in any direction on a selected route. Return tickets are valid for one person. Reloadable Airport Coach passes are personal. 10 trip passes are personal and valid for 12 months from the date of purchase. If you are travelling in a group, each member of the group must have his/her own copy of the ticket when boarding.

Old Flygbusbussarna tickets without validity date are not valid on the bus. You cannot change these tickets to valid tickets.


Validation of tickets

Present a print-out of your ticket when boarding. You can also show your ticket on a tablet or in a text message.


Travel time guarantee

We recommend that you plan your trip so that you arrive at the airport at least 1.5 hours before flight departure if you are travelling abroad and 1 hour before departure if you are travelling within the country.

If your bus is delayed by more than 20 minutes, or if it is reasonable to assume there will be a delay of more than 20 minutes from the times stated on the schedule, you are entitled to compensation for other transportation. One condition for compensation is that the transport or transports used were reasonable choices.

If you do not have time to purchase a bus ticket, you will be compensated for reasonable costs incurred for other transport minus a deduction for the cost corresponding to a one-way adult ticket.

If you do not request compensation for another transport in the event of a delay, you are entitled to a discount by:

  • 50 % of the ticket price if the delay amounts to more than 20 minutes
  • 75 % of the ticket price if the delay amounts to more than 40 minutes
  • 100 % of the ticket price if the delay amounts to more than 60 minutes

If it is not clear which price you paid for the trip, the price deduction shall be calculated based on the price of a one-way ticket, including discounts.


Requesting compensation

In order to request compensation, you must send in all the original receipts by regular mail. This must be done no later than 2 months after the trip has been completed. Flygbussarna Airport Coaches does not offer compensation for food or drink.


Information during traffic disruptions

You are entitled to information about traffic disruptions by no later than at the bus departure or when the need arises. Flygbussarna Airport Coaches will provide information at flygbussarna.se and on real-time information signs at certain bus stops and on the buses.


Ticket refunds

Please use our contact form for ticket refunds. See which rules apply below.

Partially-used tickets are not refunded (return trip/10 One Way where one or several trips have been used).

Unused tickets purchased at the counter, on the bus, from a retailer or in a ticket machine will be refunded within the period of validity for an administrative fee of 20% of the ticket price.

Unused tickets purchased online (via app or web) will be refunded within the period of validity at no charge. If bonus points (SAS EuroBonus or Norwegian Reward) have been registered for the purchase, these points will be deleted when the ticket is refunded.

Incorrectly purchased tickets (for example, tickets to the wrong destination) are refunded. 

A ticket cannot be refunded if it has expired by the time it arrives at Customer Services.

30 day and 10 day passes

You are entitled to cancel your purchase of these passes if Flygbussarna Airport Coaches changes the terms & conditions of travel after the passes have been purchased. The change in terms & conditions in these cases must have been of significant importance for you and could not have been foreseen in advance. If you cancel the purchase, you are only entitled to a refund for that portion of the ticket price related to the time remaining on the period pass.


Luggage

Delicate luggage should be well protected. Since luggage space inside the coach is very limited, only one (1) small piece of hand luggage per traveller is allowed to be carried on the bus. The maximum measurement for luggage allowed inside the coach is 40x30x20 cm (this only applies to coaches with luggage space below). Bulky items such as surfboards, ski equipment and alike are permitted when space is available.

Bicycles are allowed on board at no charge when space permits (except for trips to/from Nynäshamn/Destination Gotland where bicycles are not allowed regardless of space available). The bicycle must be packed in protective wrapping.


Luggage location during trip

For security reasons, no luggage is to be placed in the central aisle of the coach or by any exits. You are responsible for your own luggage. This also applies when the luggage is located so you cannot keep it within your sight.

If you are travelling from the airport and intend to disembark at an intermediate stop, you may be asked to carry your luggage with you on the bus. For safety reasons, we avoid opening the lower luggage compartment on the bus at intermediary stops. You can always ask the host or driver which rules apply for your specific stop.

It is important to ensure that the right luggage is collected when leaving the coach. Lost, stolen or damaged luggage is only replaced if Flygbussarna Airport Coaches has caused the damage or the loss through intent or gross negligence. 

Your suitcase should withstand normal handling of luggage during bus travel. Flygbussarna Airport Coaches do not compensate for scratches, stains, dirt or dents on bags since it is considered normal wear and tear of a bag.

For other matters, Flygbussarna Airport Coaches refers the traveller to their private insurance company. Flygbussarna Airport Coaches reserves the right to reject and deny luggage if special reasons exist.


Travel with children

Children of all ages are welcome to travel with Flygbussarna as long as they travel with an adult. All of our buses have booster seats for children older than 3 years. If you are traveling with a child younger than 3 years old you are always welcome to bring your own car seat for infants. All of our buses are equipped with three point seat belts which means the car seat can be properly fixed. You can also travel with your child in your lap but then only you should wear the seat belt.    


Animals

Pets may be brought on board at no extra cost. Animals must be on a leash or in a cage. In deference to travellers with allergies, if you have fur-bearing pets, we ask that you sit towards the back of the bus.


Accessibility

Flygbussarnas Airport Coaches vehicles are not equipped with ramps or lifting devices and often have several stairs. If you can get on and off the bus by yourself, you can travel with us. Flygbussarnas Airport Coaches staff cannot help with lifting people in or out of the coaches, but they are happy to help you load a wheelchair with the rest of the luggage.


WiFi

Flygbussarna Airport Coaches offer free Wifi onboard the bus. The network is called “Flygbussarna free wifi” followed by the bus number. No log-in is required and you can browse the Internet freely while travelling.


Safety

Our coaches are equipped with safety belts and use of them is required by law. We recommend you use the belt for your own safety and the safety of others. It is your responsibility. In the event of police checks, it is the traveller who may suffer legal penalties.


Food and drink

It is permitted to bring and consume food and drink on the coach, but not drinks in paper cups without lids where there is a risk of spilling, nor hot, strong-smelling food which may cause inconvenience to fellow passengers. For everyone’s comfort, we kindly ask you to leave your seat in a satisfactory condition. Consumption of alcoholic drinks on board is prohibited.


Smoking

Smoking is prohibited on board all Flygbussarna vehicles.


Travel with children


Can I bring an infant on the bus?

Children of all ages are welcome to travel with Flygbussarna when accompanied by an adult. We offer cushions to children over 3 years of age. You are welcome to bring your own child safety seat for infants, all of our buses are equipped with three point seat belts where a safety seat can be attached. You can also travel with the child in your lap, and in that case only you should use the seat belt.


Timetable


Why don’t I get any results when searching for departures?

Your search date is probably in the upcoming future and our existing timetable expires before that date. We always publish new timetables at least 2 weeks before the old one expires. When searching we will let you know how far ahead in time you are able to search.  


Tickets – validity time and usage


I would like to travel in opposite direction to what my tickets says.

No problem, all of our tickets are valid in either direction on the chosen route and for three months.


I bought several trips at once but I only have one ticket. Can I use this ticket several times?

Yes! There can be several trips on one ticket, the same scanning code and ticket can be used several times, until there are no trips left. If only one trip is to be used when you travel, please inform the driver, so that several trips are not used by mistake.  


I have 10 single trips on a plastic card. But how long are they valid for?

When you load a card with 10 new trips, the validity time is one year from the first usage of trip on card. On the receipt you will receive when purchasing the trips the time of purchase will be available.


Can my friend use my Flygbussarna ticket instead of me?

Yes, all of our tickets are non personal and can be used by anyone. Just forward the scanning code to the person who is travelling. 


When can I use the family ticket?

Our family ticket can be purchased for all our Arlanda routes to and from the airport. Two adults and up to three youths between 8 and 17 years travel for 349 SEK One way and 698 SEK Roundtrip. Up to four children (7 years or younger) may travel in the same company at no extra cost.

Examples of when the Family ticket pays off:

2 adults, 3 youths
Ordinary price: 535 SEK
Online price: 465 SEK
Family ticket price: 349 SEK

2 adults, 2 youths
Ordinary price: 436 SEK
Onlineprice: 376 SEK
Family ticket price: 349 SEK

1 adult, 3 youths
Ordinary price: 416 SEK
Online price: 366 SEK
Online family ticket price: 349 SEK

1 adult, 4 youths (youth takes one adult seat)
Ordinary price: 501 SEK
Online price: 455 SEK
Online family ticket price: 349 SEK


Problems when purchasing


I have bought my ticket in the app but I haven’t received a receipt.

Please have a look in your trash mail. Sometimes it ends up there. If you still can’t find your receipt, you can e-mail info@flygbussarna.se and we will send you a new one.


Ticket refunds


Can I get my unused ticket refunded?

Partly used tickets will not be refunded (e.g. a return ticket used once). Unused tickets bought online will be refunded at no extra cost within the validity time. Unused tickets bought at ticket desk, on board the bus, through a reseller or in a machine will be refunded within the validity time for a administrative fee of 20% of ticket price. Please use our contact form for refunds